At Shake Shack Grand Central Terminal, we serve up more than just a meal—we offer a memorable dining experience. Whether you're grabbing a quick bite or enjoying a leisurely meal, our gourmet burgers, crispy fries, and rich frozen custard are sure to hit the spot. Located in the iconic Grand Central Terminal, our restaurant is perfect for those looking to indulge in classic fast food with a gourmet twist. Enjoy our convenient dine-in or takeaway options and experience the Shake Shack difference today!
Shake Shack Grand Central Terminal is open on Monday, Tuesday, Wednesday, Thursday and Sunday from 7:30 AM - 12:00 AM; Friday and Saturday from 7:30 AM - 1:00 AM.
| Monday | 7:30 AM - 12:00 AM |
| Tuesday | 7:30 AM - 12:00 AM |
| Wednesday | 7:30 AM - 12:00 AM |
| Thursday | 7:30 AM - 12:00 AM |
| Friday | 7:30 AM - 1:00 AM |
| Saturday | 7:30 AM - 1:00 AM |
| Sunday | 7:30 AM - 12:00 AM |
Hotline: +16465175804
Nearly missed my train by 48 seconds… I don’t understand how it takes 30 mins to make bacon cheese fries and a berry lemonade… I couldn’t get an answer as to why everyone else who ordered after me got their order faster than I stood in line. I want my money back I will call the store until I do Edit - returned 10/11 around 1 pm- FRANKIE helped me out thank you so much and made it better than I expected oh my god . I take back what I said. I appreciate this a lot and shows the company does train and care about the customers now it got 5 STARS
Tried Shake Shack at Grand Central and while the food was quite good – as expected from the brand – the overall experience left much to be desired. The staff weren’t particularly friendly or helpful, and the atmosphere didn’t feel especially welcoming. One major downside was that they refused to accept cash, which I find quite frustrating, especially in a place as busy and iconic as Grand Central. Not everyone wants to or can pay by card, and this policy felt both inconvenient and unnecessary. Good food, but the poor service and cashless-only policy really let the place down.
I went in to Grand Central Terminal one day to find a place to eat lunch. There are manny choices on the lower level. I finally decided to eat at Shake Shack. It is a very busy place at lunch. You can order on one of the tablets or directly from a register. They call your name when the order s ready to pick up. My order took over 10 minutes. Then it was tough to find a nice place to sit and eat. That took another 5 minutes. Today I just had a basic burger. It was juicy and most delicious.
I tried their seasonal Carolina BBQ Burger with fried pickles. I didn’t have high hope about the fried pickles, but it was actually very nice. The outer batter was soo crunchy, and the pickle slice inside was still very juicy. The whole burger was very flavorful and moist. I liked it quite a bit.
Love the kindness of the Crew. The black guy is really cute. I also love how fast the service is tbh and how easy it is to use. Thank you so much!!